| Shipping and Return
We ship out every business day. Most items, if paid (cleared) in the AM Central Time will be shipped the same day. We may elect to use UPS Ground Service or USPS at our own convinience.
All the shipping is TABLE RATE based on the combined weight of what you have purchased, it is a flat rate any where in the Continental USA , by UPS or USPS. If your address has a US zip code but out of the Continental states like Alaska, and USA Islands or you are in Canada, your shipping rate is likely double the table rate. If you are in other countries, your shipping cost will triple the table rate as given. If your order is paid with this extra cost of shipping we will ship immediately, other wise we may reject your order. PLEASE under stand this policy, we run this service at a low profit and we can not afford to loose money on shipping.
Returns are accepted for mis-presentation or malfunction or defective products only. Warranty is provided to all products we sell. Most items(vacuum pumps and leak detectors manifold gauges etc) have a one-year warranty, small tools and digital thermometers have only 3-month warranty. Warranty Return needs proof of date of purchase or payment. Unauthorized return will be charged a restocking fee base on the condition of the product returned. S&H fees are usually non-refundable.
We use UPS Ground service for most of the orders, smaller packages may be shipped by USPS Priority or first class. By our experienses, the arrival times for the continental USA are about as shown in this map:
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